GoPro Foris complaint management solution handles complaints initiation, stakeholder involvement, and collaboration. The solution also improves quality of internal processes, and offers real-time reporting.
GoPro Foris provides online access to services and tracking of complaints for all involved parties. Guidance for each step of the process. Citizens or customers gain a clear overview of submitted complaints and real-time updates on their resolution.
With easy online complaint reporting, and highly configurable process management, complaints are resolved faster and in accordance with compliance requirements.
GoPro Foris provides integrated tracking and reporting, which accurately measures problem areas and provides important insight. Companies and organisations can significantly improve response times, build trust, and streamline internal processes with the Complaint managament solution.