Everything in one place
Easy to use
Coordinate workflow

Easy to file, easy to find

GoPro Foris Case and workflow management

GoPro Foris is a Case-, workflow-, document-, and records management system designed for public administration and private companies.

With highly configurable process management, standard templates for documents and e-mail GoPro Foris can be configured to meet any business need.

GoPro Foris offers a secures self-service portal and a unique cloud collaboration capability which extends secure processes to authorized external 3rd parties.

  • All documents in one place

    GoPro advanced case management provides secure and controlled access to documents and other case evidence across the organisation. It improves efficiency with powerful search and filtering features, as well as advanced templates for e-mail and documents.

  • Out of the inbox

    Drag and drop filling of e-mail from the inbox with a comprehensive set of rules based usability features that helps ensure correct and complete filing of relevant communication into GoPro, where it is stored in the relevant and meaningful contact and process context.

  • Manage and automate processes

    GoPro advanced case management provide unique combination of support for process automation and ad-hoc evolutionary process support. With GoPro customers can efficiently support and automate the known workflow scenarios as well as effectively manage the exception. The system context awareness always ensure that the user is presented with the right information and options at any given time

  • Attain operational overview

    The flexible out-of-the-box management information options delivers an always current and accurate view of the operation, performance metrics and the required insight for continuous improvement

  • Easy to use

    GoPro case management delivers an exceptional ease-of-use due to a highly sophisticated context observing user interface that ensures that the user always is provided the right information, options, and support at the right time, to perform a given task. A wide range of integrated and embedded client integration it offers an easy and efficient way to work with cases directly from the users preferred environment

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GoPro Foris Case and Document Management

GoPro Foris is designed to deliver true end user efficiency improvements while at the same time ensuring compliance with policies, procedures and legislative requirements.

GoPro Foris case management combines rich out of the box standard functionality with a high degree of configuration possibilities. This allows organisations to maintain the optimal support for the business requirement, by avoiding costly, upgrade impeding and hence not viable customizations.

GoPro Self Service

GoPro Self Service is an online portal for external stakeholder collaboration capabilities. By extending GoPro advanced case management to external parties, it allows the organisation to create and maintain secure communication and collaboration with customers and citizens.

It facilitates automatic case creation, which minimises the time case workers spend on registration, reduces errors, ensures that work is fast and efficient. External parties, users and custemers gain a clear overview available services, their communications, applications, and status updates. The Self Service portal increases operational transparency and reduces the customer servicing workload, as customers can observe their cases and requests move through the internal process without having to make costly and time-consuming phone calls.

GoPro Self Service also provides secure stakeholder collaboration, allowing case and documents in GoPro Foris to be shared with external stakeholder.

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