Announcements and news from GoPro

GoPro named as a ‘Major Player’ in new IDC MarketScape Report

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07.07.2026 Reykjavík. GoPro, a leading provider of public administration case management and AI‑enabled workflow solutions, today announced that it has been named as a Major Player in the newly published IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management 2026 Vendor Assessment.   

“We are delighted and honoured to be recognised by IDC as a Major Player in the IDC MarketScape for AI-enabled Government case management. This recognition validates our mission to provide governments with secure, compliant, and smarter, AI-enabled platforms that help public institutions operate more effectively and better serve citizens.”  said Olafur Dadason, CEO of GoPro.

GoPro provides COTS case management software for government organisations, supporting case, document, workflow and process management across justice, regulatory and public administration environments. Its portfolio includes GoPro Foris, GoPro Uma and Casedoc, with deployment options across cloud, on-premises and sovereignty-aligned environments. 

“For over three decades, GoPro has in partnership with government organisations to modernise complex case, document, and workflow management,” said Lesley Franck, CEO Canalix and Casedoc. “This recognition as a Major Player in the IDC MarketScape marks an important milestone. It reinforces our commitment to providing secure, configurable platforms for critical casework and to advancing compliant, transparent, and auditable AI that drives the operational improvements public‑sector organisations are striving for.” 

Government agencies are upgrading legacy case‑management systems while preserving high standards for security, auditability, interoperability, and continuity. GoPro delivers this through configuration‑first delivery, repeatable integrations, and domain‑specific workflows that work across jurisdictions. GoPro is investing in practical AI and agentic AI use cases that enhance operational performance, while recognising the governance and stringent assurance requirements that public sector organisations must meet. 

GoPro Casedoc solution focuses on end-to-end justice workflows, including intake, case progression, hearings, document handling, audit trails and appeal processes. Across its wider government case management platform, GoPro supports integration with national government infrastructure patterns. 

GoPro delivers its solutions directly and through a rapidly expanding ecosystem of global, regional, and local systems integrators. This approach ensures localisation, robust integration, and sustainable delivery capacity in every jurisdiction we serve. 

About GoPro  

Founded in 1993, GoPro is an European software company specialising in case management, workflow automation and digital government solutions. Through Canalix and Casedoc, GoPro supports government agencies, courts, municipalities and regulated organisations in modernising complex casework, records management and citizen services. The company combines public-sector domain expertise with secure, scalable technology and continues to invest in responsible AI-enabled innovation across European markets. 

To learn more about GoPro please see: gopro.net, canalix.com, casedoc.com 

Media Contact 

  • Name: Boris Glushkov 
  • Position: Marketing and PR 
  • Email: media@gopro.net 

IDC Source  

IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management 2026 Vendor Assessment 
doc #US53717226, 01.07.2026 

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring framework based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors. 

Season’s Greetings from GoPro

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We would like to sincerely thank you for the collaboration and trust throughout the past year. It has been a busy and rewarding year, filled with development, dialogue, and shared progress — made possible by our customers and partners.

We look forward to continuing our collaboration in the coming year and to further developing GoPro together.

Wishing you a joyful holiday season and a successful New Year ✨

Thank You for a Great Conference and Valuable Conversations

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It was a pleasure to welcome so many customers and partners to our recent GoPro conference. The day was filled with strong attendance, insightful presentations, and constructive discussions about the future of GoPro solutions.

We presented highlights from GoPro Release 22, including upcoming improvements such as enhanced search functionality, a new Outlook add-in, and other updates designed to simplify daily workflows. We also introduced updates to the Service Desk, a refreshed service and meeting portal, and showcased new solutions tailored for municipalities — including welfare and building authority solutions.

Innovation and Collaboration

The conference provided an opportunity to share insights into some of Hugvit’s key development initiatives and to discuss innovation in close collaboration with both customers and partners. The engagement and dialogue throughout the day clearly demonstrated the strong interest in continued development of the GoPro platform.

AI and the Future of GoPro

We also touched on ongoing and upcoming initiatives related to artificial intelligence and automation, focusing on how these technologies can support better analysis, improved data handling, and more efficient case processing. Legal considerations around the use and implementation of AI were also discussed to ensure responsible and compliant adoption.

Improved Service and Support

A preview of the new Service Desk showed how communication, transparency, and service quality will continue to improve through clearer overviews and more efficient handling of requests.

Real-World Experiences

Several partners shared how GoPro is used in practice. These examples demonstrated tangible benefits such as shorter case processing times, improved workflows, and better visibility through integrations with analytics and digital service platforms. The strong connection between GoPro and national digital services was a recurring theme.

Looking Back – and Ahead

The energy and engagement during the conference confirmed how central GoPro is to a wide range of operations across organizations. We would like to sincerely thank everyone who joined us and contributed to the discussions, insights, and overall success of the day.

We look forward to continuing our collaboration and developing GoPro further — together.

Integrations with GoPro – Are You Using the Full Potential?

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The GoPro solution offers a standardized web services layer that enables public institutions, municipalities, and companies to integrate GoPro with other information systems and digital portals.


Let Data Flow Automatically – Without Manual Work

By using GoPro’s web services (APIs), you can:

  • Receive applications directly into GoPro
  • Integrate with external portals or other systems
  • Send decisions or documents to other systems or recipients

All of this without anyone having to manually transfer data between systems.

By leveraging GoPro web services, applications and web solutions can be connected directly to the case and document management system. This enables automated workflows, simplifies case handling, and improves both internal processes and service delivery to citizens and customers.

Faster Processes and Fewer Errors

🔄 Automation – saves time and ensures consistent workflows

📉 Reliability – fewer steps reduce the risk of data transfer errors

📨 Better service – faster response times and more efficient handling

🚀 Scalability – easy to integrate additional solutions as needed

How This Works Technically

We use standardized GoPro APIs that allow systems to communicate securely.

GoPro web services support:

  • Creating cases and storing documents directly in GoPro
  • Creating parties and registering metadata from applications
  • Sending and receiving data to and from other systems
  • Integrating GoPro with your website, internal systems, or external portals

Practical Examples

  • Application submitted via website → case and party are created in GoPro and the application is registered
  • Document in GoPro → sent directly to the Ísland.is digital mailbox or the Signet Transfer portal
  • Data from an external system → flows directly into the relevant case process

Interested in Web Services?

We would be happy to hear from you. At Hugvit, we help you identify integrations that deliver the greatest value for your organization.

👉 Feel free to contact us

Season’s Greetings

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As 2024 comes to an end, we at GoPro would like to extend our heartfelt thanks to our customers, partners, and friends for the past year.

This year has been characterized by exciting projects, innovations, and strong collaborations for which we are incredibly grateful.

We wish you a Merry Christmas and a prosperous New Year! We look forward to continuing our work with you in 2025

GoPro Foris a Complete Solution for Municipalities

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Our Municipality package, GoPro Foris provides complete solutions for municipalities. We offer integration with Ísland.is an automated process for receiving and sending documents from the system. Our ISO27001-certified solution ensures a secure environment, backup services, and hosting. Plus, our design emphasises user-friendliness.

The Case- and Document System GoPro Foris

GoPro Foris the Case- and Document System is a comprehensive solution for municipalities used by Reykjavik City, Reykjanesbær and Seltjarnarnes. These municipalities share a common focus on efficiency in case processing, where integration with O365 is crucial. Additionally, automated application reception and registration, integration with the National Registry for building permit handling, and regular and detailed meeting management are part of the municipalities’ needs. GoPro foris meets these robust integrations with the Office suite, document management and communication become simple and convenient.

The Municipal Solution GoPro Foris

Here’s an overview of the solutions that most municipalities need to help provide residents with digital services and simplify service processes:

  • The GoPro Foris Case and document system is integrated with Ísland. is. It handles both automated registration and reception of applications, as well as document sharing in mailboxes on Ísland.is
  • Our building delegate solution is integrated with the Housing and Construction Authority’s system for managing and registering building permits and other building-related activities.
  • My pages are for residents of the municipality where application and communications take place. These pages can be integrated with financial systems and other systems for information retrieval.
  • The GoPro Foris Meeting System is used for all meeting management and is connected to the case- and document system. It allows the creation of agenda items in the case system and scheduling them for meetings. The meeting report can also be directly uploaded to the website of the relevant municipality.
  • User interface for Record Managers for Digital Documents to the National Archives of Iceland. This interface offers an easier overview of a 5-year document retention period for the National Archives of Iceland or the Local Government Archives.
  • GoPro Foris System is built entirely on Microsoft Office templates and is highly integrated with O365. Notable it works well with Microsoft Teams and OneDrive.
  • With GoPro Foris, an Outlook Add-in accompanies the system, allowing users to directly file emails related to cases through Outlook.
  • Digital signatures for documents are directly managed within the system using third-party signing services (such as Dokobit or Taktikal).
  • Signet Transfer enables document sharing, particularly useful for welfare and child protection.

In addition, we also offer Contract Management System and Quality Management System, which are easy to integrate and share the same interface as the case and document management system.

A dashboard for visual representation of cases

We offer a dashboard with a visual representation of key performance indicators (KPIs) for monitoring case status. This makes it easier to get an overview and extract information from GoPro Foris. Popular dashboards we’ve set up allow tracking cases and their status. You can see which staff members are handling cases and projects, and identify if anyone has an excessive workload. Additionally, you can set time limits for cases and projects to gather even better data from the system. This helps distribute the workload within the local government and ensures the timely handling of cases.

Want to know more?

Please feel free to get in touch for more information. Let’s discuss the requirements for your case- and document system for you and your municipality. You can click here to fill out a form and we will be in touch as soon as possible.

Information Security is a priority at GoPro

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Information Security is vital

Fortunately, more people, businesses, and institutions are becoming increasingly aware of information security and the consequences of neglecting it. Most of us have personal and important information on our computers and phones that we wouldn’t want anyone to access. Additionally, many companies and institutions hold sensitive information about their customers. Customers need to trust companies and care about information security. Information security is vital for companies to maintain trust and credibility. If it fails, it is difficult for companies to recover and regain trust.

What is GoPro doing in information security?

Information security has always been a priority at GoPro and it has been one of the cornerstones of our software development. We follow a well-defined development process that is ISO 27001 certified and GoPro regularly conduct scans and tests and engage a third party to perform penetration testing and vulnerability testing. This is where we are constantly improving our security, and information security is a top priority for us.

Security in the System as a Service (Saas) at GoPro

The SaaS environment at GoPro is in an ISO 27001-certified hosting environment, and detailed measures are taken to ensure security in our system. Communication with Saas is done through IDS (Intrusion Detection Systems). This means that IDS acts as a security guard ensuring all communication is monitored for any suspicious activity, with specialists from GoPro responding if needed. All communication is also encrypted and only supported standards are allowed. We have a separation between all systems in the SaaS environment, meaning there are separate websites and operators for each system, as well as separate databases and connections for each system. We regularly take backups of all systems and test them.

Microsoft Entra ID authentication in Azure

GoPro customers can connect to our solutions using Entra ID authentication (formerly Azure AD authentication). This is a cloud solution from Microsoft that is set up in the Azure Cloud of customers and enhances information security. This solution increases security by adding an extra layer of security to the access. For example, with multi-factor authentication (MFA), messages are also sent to the phone. This makes it more difficult for unauthorized parties to access the system. It’s not enough to authenticate in one place, you also need a code. Additionally, access can be set up to be passwordless so there is no need to remember all passwords, and then, for example, the Microsoft Authenticator app on the user’s phone is used.

Most common cyber attacks

Phishing Attacks: Attacks where individuals are tricked into providing personal information, such as usernames or passwords, through fake websites or emails.

Password Attacks: Attacks where attempts are made to gain access to a system by guessing or breaking passwords.

SQL Injection Attacks: These attacks are usually targeted at the databases of websites. Hackers try to insert unauthorized code into the database to gain access or control data without permission.

Script Attacks: Attacks where attempts are made to run files or scripts on websites to damage them or steal information.

Cross-Site Scripting (XSS) Attacks: Attacks where dangerous scripts are inserted into web pages, which then run on the user’s computer when they view the page. XSS attacks are commonly used to steal user input or other information.

DDoS Attacks: Attacks where multiple computers are used to overload the web server and make it inaccessible. DDoS attacks often disrupt web servers, causing them to become very slow or non-functional.

Please contact us if you want to know more

Here at GoPro, we are always ready to discuss security issues, as we are passionate about it and want to ensure that our solutions meet information security standards. We also offer our customers to add Entra ID authentication to enhance security for user logins. Please contact us by clicking here.

Happy Holidays from GoPro!

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Christmas Greetings from GoPro!

As the year comes to a close, we want to extend warm wishes to you. Thank you for being a valued customer of GoPro. We’ve had a remarkable year, and your support means a lot to us.

We’re thrilled to continue our partnership and strengthen our bond in the coming year. Wishing you and your loved ones a joyful Christmas and a prosperous New Year!

Best regards,

The GoPro Team

GoPro receives Strongest in Iceland award for 2023

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GoPro has been awarded the Creditinfo Award for Outstanding Business in 2023.

This award recognizes companies that meet strict conditions in operations, transparency, equity ratio, and other factors that evaluate their performance. GoPro is proud to be one of only 55 companies to have received this award every year since it was first granted in 2010.

Winning this award is a great honor for GoPro, and it confirms the outstanding work of their staff, which is based on trusted customers.

Microsoft Teams and GoPro Foris

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Companies and organizations are increasingly using Microsoft Teams for collaboration on projects and documents, both for internal and external projects and documents. It is important that the documents and decisions made in these Teams channels are documented in accordance with the rules of the National Archive for electronic record keeping in Organizations.

To address that a solution where it’s easy to connect Teams channels directly to Cases in GoPro Foris, which makes it easy for users to save documents and chats directly under Cases in GoPro Foris in an efficient way. The solution is based on an additional Add-In that is installed in Teams and connects Teams channel and GoPro Foris.

Record managers have had some concerns about this development of Teams usage in Organizations, as the documents need to be filed in the Case system, instead of ending up in various Teams areas.

The Teams integration in GoPro Foris is a convenient Add-In that solves this need and supports the National Archives requirements to Organizations.